Frequently Asked Questions
Everything you need to know about bringing ModernTribe into your home.
How long will it take for my furniture to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made pieces and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, at ModernTribe we prioritize the planet. All our wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.
Do you offer assembly services?
We offer professional assembly services at checkout for an additional fee. If you choose standard shipping, your item will arrive with easy-to-follow instructions and all necessary hardware.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to help you build your dream home now and pay later.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.